Terms of service

Last Updated: June 30, 2026

Overview

Welcome to Aussie Hoodie Shop. This website is operated by KONICUK LTD, UK Company Number 14556414. Throughout the site, the terms “we”, “us”, and “our” refer to Aussie Hoodie Shop.

By visiting our website, using our Services, or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced or linked on our website.

If you do not agree to these Terms, please do not use our website or purchase products from us.

Section 1 - Access & Account Requirements

By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have given us permission to allow any minor dependents to use this site.

You may not use our products, website, or Services for any illegal or unauthorized purpose. You must not violate any applicable laws, rules, or regulations, including intellectual property, privacy, consumer protection, and telecommunications laws.

Any breach of these Terms may result in immediate termination of your access to our Services.

Section 2 - Orders, Billing, and Account Information

We reserve the right to refuse, limit, hold, or cancel any order at our discretion, including orders that appear to be fraudulent, high-risk, inaccurate, abusive, or placed in violation of these Terms.

We may limit or cancel quantities purchased per person, household, order, email address, billing address, shipping address, payment method, or customer account.

If we make changes to or cancel an order, we will attempt to notify you using the email address, phone number, billing address, or shipping information provided at checkout.

You agree to provide accurate, current, and complete purchase, billing, shipping, and account information for all purchases made through our website.

For details about returns, exchanges, cancellations, and refunds, please review our Return & Refund Policy .

Section 3 - Prices, Currency, and Payments

Prices for our products are subject to change without notice.

All transactions are processed in Australian Dollars (AUD), unless another currency is displayed and supported at checkout. Prices shown in other currencies are estimates and may vary depending on exchange rates, payment providers, card issuers, PayPal, Stripe, or other payment processors.

We reserve the right to modify, suspend, or discontinue products, pricing, promotions, discounts, shipping options, or Services at any time without notice.

We are not liable for any price change, product modification, suspension, or discontinuation of the Service.

Section 4 - Made-to-Order Products

Many Aussie Hoodie Shop products are made to order. This means production may begin shortly after your order is placed.

Because of this, cancellations or modifications may only be available within the timeframe stated in our Return & Refund Policy. Once an order enters production, changes may no longer be possible.

You are responsible for reviewing product details, size charts, colors, personalization details, and shipping information before placing your order.

Section 5 - Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by external factors such as severe weather, customs clearance, carrier disruptions, peak-season congestion, public holidays, incorrect delivery information, failed delivery attempts, or regional service interruptions.

For full details about handling time, order cut-off time, shipping fees, delivery estimates, PO Box limitations, and tracking, please review our Shipping Policy .

Section 6 - Returns, Refunds, and Exchanges

Returns, refunds, cancellations, replacements, and exchanges are subject to our Return & Refund Policy.

Please do not send any return package without contacting our support team first. Unauthorized returns, packages sent without a Return Authorization number, or packages sent to an incorrect address may not be accepted or processed.

Section 7 - SMS Marketing and Text Messaging Terms

By providing your phone number and opting in to receive SMS or text messages from Aussie Hoodie Shop, you agree that we may send you text messages, including promotional messages, abandoned cart reminders, order updates, delivery updates, special offers, and other marketing or transactional communications where permitted by law.

Consent to receive SMS marketing messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS marketing at any time by replying STOP to any text message you receive from us. After you send STOP, we may send a final confirmation message to confirm that you have been unsubscribed.

For help with SMS messages, you may reply HELP where supported or contact us at support@aussiehoodie.com .

Text messaging originator opt-in data and consent, including SMS opt-in records, SMS consent status, phone numbers collected for SMS messaging, and related text messaging consent information, will not be sold, rented, shared, or disclosed to any third party for that third party’s own marketing purposes.

Mobile carriers are not liable for delayed or undelivered messages.

Section 8 - Intellectual Property Rights

All content on Aussie Hoodie Shop, including but not limited to website text, brand names, logos, product names, product images, graphics, artwork, designs, illustrations, product mockups, page layouts, icons, photographs, videos, slogans, collections, and other materials, is owned by or licensed to KONICUK LTD, Aussie Hoodie Shop, or our respective licensors, designers, suppliers, and content partners.

You may not copy, reproduce, download, scrape, modify, publish, sell, resell, distribute, transmit, display, create derivative works from, or otherwise exploit any part of our website, product images, designs, artwork, or content without prior written permission.

You may not use our brand name, logos, product images, artwork, designs, or website content in a way that may confuse customers, misrepresent ownership, imitate our store, or infringe our rights.

If you believe content on our website infringes your intellectual property rights, please contact us at support@aussiehoodie.com with sufficient information for us to review your claim.

Section 9 - Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, product images, pricing, promotions, discounts, offers, shipping charges, transit times, availability, or order details.

We reserve the right to correct errors, inaccuracies, or omissions, update information, cancel orders, or refuse orders at any time without prior notice, including after an order has been submitted.

If your order is cancelled after payment has been captured, we will issue a refund to the original payment method where applicable.

Section 10 - Prohibited Uses

You are prohibited from using the website, Services, products, or content:

• For any unlawful, fraudulent, abusive, or unauthorized purpose.
• To violate any local, state, national, or international law or regulation.
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• To submit false, misleading, inaccurate, or fraudulent information.
• To harass, abuse, insult, harm, defame, intimidate, discriminate, or otherwise violate the rights of others.
• To upload or transmit viruses, malware, malicious code, or any harmful technology.
• To collect, scrape, track, or misuse personal information of others.
• To interfere with or bypass the security features of the website or any related system.
• To spam, phish, pharm, pretext, crawl, scrape, or engage in any deceptive online activity.
• To use our website or Services in a way that may damage, disable, overburden, or impair our systems, brand, customers, or business.

We reserve the right to terminate your access to the Services for violating any prohibited use.

Section 11 - Third-Party Tools and Links

Our website may include access to third-party tools, applications, payment gateways, shipping carriers, review platforms, analytics tools, advertising platforms, or links to third-party websites.

We are not responsible for examining, evaluating, controlling, or guaranteeing third-party tools, services, websites, content, policies, or practices.

Your use of third-party tools or websites is at your own risk and may be subject to the terms and policies of those third parties.

Section 12 - Disclaimer of Warranties

We do not guarantee, represent, or warrant that your use of our website, services, or products will be uninterrupted, timely, secure, error-free, accurate, or reliable.

The service and all products delivered through the service are provided “as is” and “as available”, except as expressly stated by us in writing.

To the maximum extent permitted by applicable law, Aussie Hoodie Shop and KONICUK LTD disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Section 13 - Limitation of Liability

To the maximum extent permitted by applicable law, KONICUK LTD, Aussie Hoodie Shop, and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or any similar damages arising from your use of the service, products, or website.

Where liability cannot be fully excluded under applicable law, our liability shall be limited to the maximum extent permitted by law and, where applicable, to the amount paid by you for the product or order giving rise to the claim.

Section 14 - Indemnification

You agree to indemnify, defend, and hold harmless KONICUK LTD, Aussie Hoodie Shop, and our affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, and partners from any claim, demand, loss, liability, damage, or expense, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

Section 15 - Governing Law

These Terms of Service and any separate agreements under which we provide Services to you shall be governed by and interpreted in accordance with the laws of the United Kingdom, unless applicable consumer protection laws require otherwise.

Section 16 - Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.

It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Section 17 - Contact Information

If you have any questions about these Terms, please contact us using the details below: