Privacy Policy

Last updated: June 30, 2026

Aussie Hoodie Shop, operated by KONICUK LTD, operates this store and website. This Privacy Policy describes how we collect, use, disclose, retain, and protect your personal information when you visit, use, or make a purchase from our store, referred to as the “Site”.

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. You can learn more about how Shopify processes consumer personal information by reviewing Shopify’s Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers .

1. Personal Information We Collect, Use, and Retain

When you visit the Site, we collect information that identifies or can reasonably be linked to you. Below is a transparent breakdown of the data types we collect, our purposes, and how long we retain them:

2. How We Collect Your Information

• Provided Directly by You: When you create an account, place an order, sign up for our newsletter, opt in to SMS marketing, respond to a promotion, or contact our customer support.
• Automated Technologies: As you navigate our Shopify-powered site, we automatically collect device and usage data using cookies, log files, web beacons, pixels, tags, scripts, and similar technologies.
• Third-Party Service Providers: We may receive information from payment processors, shipping partners, analytics tools, advertising platforms, fraud prevention providers, customer support tools, and marketing platforms.

3. SMS Marketing, Text Messaging Consent, and Opt-Out

If you provide your phone number and opt in to receive SMS or text messages from Aussie Hoodie Shop, we may send you promotional text messages, abandoned cart reminders, order-related updates, delivery updates, special offers, and other marketing or transactional messages where permitted by law.

Consent to receive SMS marketing messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

Text messaging originator opt-in data and consent, including SMS opt-in records, SMS consent status, phone numbers collected for SMS messaging, and related text messaging consent information, will not be sold, rented, shared, or disclosed to any third party for that third party’s own marketing purposes.

We may share SMS-related information only with service providers that help us operate our messaging program, such as SMS delivery platforms, e-commerce platforms, compliance tools, analytics providers, and customer support providers. These providers are authorized to use such information only to provide services to us and not for their own independent marketing purposes.

You may opt out of SMS marketing at any time by replying STOP to any text message you receive from us. After you send STOP, we may send a final confirmation message to confirm that you have been unsubscribed.

For help with SMS messages, you may reply HELP where supported or contact our support team at support@aussiehoodie.com .

4. Cookie Policy

Our Shopify store uses cookies, which are small data files downloaded to your device, and similar technologies to ensure the website functions correctly, improve user experience, measure performance, and support marketing.

• Strictly Necessary Cookies: Essential for the operation of the store, such as keeping track of items in your shopping cart, enabling secure checkout, account login, and fraud prevention.
• Analytics & Performance Cookies: Allow us to recognize and count visitors and understand how they interact with our Site to improve user experience.
• Targeting & Advertising Cookies: Used to deliver advertisements that are relevant to you, support retargeting, and measure the effectiveness of our marketing campaigns.

Your Choices: You can control or disable cookies through your web browser settings. Please note that disabling strictly necessary cookies may prevent you from using core features, such as checkout.

Depending on your location, you may also have the right to opt out of targeted advertising, sale, or sharing of personal information as described in the “U.S. State Privacy Rights” section below.

5. Disclosure of Personal Information - Third-Party Sharing

We do not sell your personal information for money. However, certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly to include some advertising, analytics, or retargeting activities. We share your data only with trusted third parties for specific business, operational, legal, and service purposes.

• E-commerce Platform - Shopify: We share your data with Shopify to power our online store, process checkout-related information, manage customer and order data, support store functionality, and provide a secure shopping experience. You can read Shopify’s Consumer Privacy Policy here: Shopify Consumer Privacy Policy .
• Payment Processors - Stripe, PayPal, Shopify Payments, and Other Available Payment Providers: We share financial and billing information to securely process payments, handle refunds, verify transactions, and prevent fraudulent activity.
• Shipping Partners - Australia Post, USPS, UPS, DHL, FedEx, and Other Logistics Providers: We may share your name, shipping address, phone number, order details, and delivery information to fulfil and deliver your goods.
• Advertising & Marketing Partners - Google, Meta/Facebook, TikTok, Pinterest, and Similar Platforms: We may share limited website usage data, cookie data, hashed identifiers, device identifiers, and event data to help us understand our audience, measure advertising performance, and deliver relevant marketing communications. Depending on your location, this may be considered “sharing” for cross-context behavioural advertising or “targeted advertising” under certain U.S. state privacy laws.
• Email & SMS Marketing Tools - Klaviyo, Mailchimp, Twilio, or Similar Service Providers: If you opt in, we may share your contact information and subscription preferences with email or SMS service providers to send newsletters, abandoned cart reminders, delivery updates, promotional offers, and customer communications. These service providers are authorized to use such information only to provide services to us and not for their own independent marketing purposes.
• Customer Support, Reviews, Analytics, Fraud Prevention, and Security Tools: We may share limited information with service providers that help us provide customer support, collect verified reviews, analyze website performance, prevent fraud, secure our Services, and resolve order issues.
• Legal Authorities: We may share information to comply with applicable laws and regulations, respond to subpoenas, court orders, lawful requests, enforce our policies, protect our rights, prevent fraud, or protect the safety of our customers or others.

6. U.S. State Privacy Rights - California, Colorado, Virginia, and Other Applicable States

If you are a resident of California, Colorado, Virginia, or another U.S. state with applicable consumer privacy laws, you may have certain rights regarding your personal information. These rights may include:

• Right to Know / Access: You may request information about the categories and specific pieces of personal information we collect, use, disclose, sell, or share.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain legal, tax, security, fraud prevention, accounting, and operational exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Data Portability: You may request a copy of your personal information in a portable format, where technically feasible.
• Right to Opt Out of Sale or Sharing: You may request that we do not sell or share your personal information, including sharing for cross-context behavioural advertising or targeted advertising where applicable.
• Right to Opt Out of Targeted Advertising: You may opt out of the processing of personal information for targeted advertising where this right applies.
• Right to Limit Use of Sensitive Personal Information: Where applicable, you may request limits on certain uses and disclosures of sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Appeal: Where required by applicable law, you may appeal our decision if we deny your privacy request.

Do Not Sell or Share My Personal Information

Aussie Hoodie Shop does not sell your personal information for money. However, some advertising, analytics, retargeting, or tracking activities may be considered “selling,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws.

To submit a “Do Not Sell or Share My Personal Information” request, please contact us at support@aussiehoodie.com with the subject line “Do Not Sell or Share My Personal Information”.

Please include the email address associated with your order or account so we can verify and process your request. We may need to request additional information to verify your identity before completing your request.

Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof that the agent has authority to act on your behalf and may also require you to verify your identity directly with us.

Global Privacy Control

Where required by applicable law and technically supported, we will make reasonable efforts to recognize browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for the browser or device that sends the signal.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request deletion.

8. International Data Transfers

KONICUK LTD is a UK-based company with a warehouse address in Australia. Additionally, because our store is hosted on Shopify and supported by global service providers, your data may be transferred to, stored, and processed in other countries, including the United States, Canada, Australia, the United Kingdom, and other countries where our partners operate.

Where required by applicable law, we rely on recognized legal mechanisms, contractual protections, or other safeguards designed to protect your personal information during international transfers.

9. Your Privacy Rights - Including GDPR & UK GDPR

Depending on your location, including residents of the European Economic Area (EEA) and the United Kingdom operating under the General Data Protection Regulation (GDPR) or UK GDPR, you may have specific rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification - Modification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure - Deletion: You can request that we delete your personal data, subject to legal, accounting, tax, security, and fraud prevention exceptions.
• Right to Restrict or Object: You have the right to object to our processing of your data, particularly for direct marketing purposes.
• Right to Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent, you may withdraw that consent at any time.

10. Contact & Complaints

If you have any questions about our privacy practices, SMS opt-out, cookie choices, data rights, or if you would like to make a complaint, please contact us: