Contact Us

Need Help?

If you have any questions about our products, shipping, returns, payments, or need help with your order, our support team is here to assist you.

For the fastest support, please email us at support@aussiehoodie.com . When contacting us about an order, please include your order number, the email address used at checkout, and a short description of the issue so we can help you more quickly.

We aim to respond within 1 business day during our support hours. If you do not see our reply, please check your spam or junk folder.

Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM AEST

Business Contact Information

Aussie Hoodie Shop is owned and operated by the following legal entity:

Please contact our support team before sending any return package. Unauthorized returns may not be accepted. Return eligibility and return instructions must be confirmed through our Return & Refund Policy and customer support team first.